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News & Culture
¶¶Òõ̽̽ Manufacturing Blog
The People Behind the Platform: Megan Fisher, Sales Development Team Lead
You might love the ¶¶Òõ̽̽ Smart Manufacturing Platform, but do you know the people who make it possible? Talented ¶¶Òõ̽̽ians have been working hard behind the scenes for decades. They’re what make this company great, but few get the chance to step into the spotlight they deserve – until now. This month, say hello to Sales Development Team Lead Megan Fisher. Tell us about your role at ¶¶Òõ̽̽....
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What ¶¶Òõ̽̽’s ISO/IEC 27001:2013 Security Certification Means for Manufacturers
A lot of organizations talk about Information security, but what are they doing about it? And where’s the proof that they employ best practices and safeguards? As manufacturers adopt technologies to get ahead, they’re increasingly targeted by cyberattacks. However, fear of an attack shouldn’t hold back an organization. ¶¶Òõ̽̽ customers trust us and our platform to keep them safe because we don’t…
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The People Behind the Platform: Diana Robbins, Customer Communications and Programs Manager
You might love the ¶¶Òõ̽̽ Smart Manufacturing Platform, but do you know the people who make it possible? Talented ¶¶Òõ̽̽ians have been working hard behind the scenes for decades. They’re what make this company great, but few get the chance to step into the spotlight they deserve – until now. This month, say hello to Customer Communications & Programs Manager Diana Robbins. Tell us about your…
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The People Behind the Platform: Drew Flint, Distinguished Engineer
You might love the ¶¶Òõ̽̽ Smart Manufacturing Platform, but do you know the people who make it possible? Talented ¶¶Òõ̽̽ians have been working hard behind the scenes for decades. They’re what make this company great, but few get the chance to step into the spotlight they deserve – until now. This month, say hello to Distinguished Engineer Drew Flint. Tell us about your role at ¶¶Òõ̽̽....
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Smarter, Together: Connecting Customer Influence to Positive Business Outcomes (Part 4 of 4)
In earlier posts of this series, we talked about ¶¶Òõ̽̽’s core principles of customer influence, how we approach influence, and how we capture it:...
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Smarter, Together: Measuring Customer Influence at ¶¶Òõ̽̽ (Part 3 of 4)
In the first post of this series, we explored the concept of customer influence that permeates the culture here at ¶¶Òõ̽̽ - how we and our customers influence one another through open dialog and feedback using four essential actions: focus, listen, share, and engage. The second post discussed the platforms in which ¶¶Òõ̽̽ captures this valuable customer input – the purpose of which is to deliver…
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The People Behind the Platform: Lokesh Gupta, Director of Product, ¶¶Òõ̽̽ APM, and Platform
You might love the ¶¶Òõ̽̽ Smart Manufacturing Platform, but do you know the people who make it possible? Talented ¶¶Òõ̽̽ians have been working hard behind the scenes for decades. They’re what make this company great, but few get the chance to step into the spotlight they deserve – until now. This month, say hello to Director of Product, ¶¶Òõ̽̽ APM, and Platform, as well as Director and Board Member of…
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Smarter, Together: How ¶¶Òõ̽̽ Customers Influence Product Direction (Part 2 of 4)
In the first post of this series, I discussed the definition of influence - adapting behavior, products, and processes based on communication, information, and shared understanding - and the four ways that ¶¶Òõ̽̽ approaches customer influence. Here in part two, I’m going to dive into how we capture and eventually measure it. Importantly, there is no ‘one metric to rule them all’....
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The People Behind the Platform: Angie Sheperd, Director of Professional Services
You might love the ¶¶Òõ̽̽ Smart Manufacturing Platform, but do you know the people who make it possible? Talented ¶¶Òõ̽̽ians have been working hard behind the scenes for decades. They’re what make this company great, but few get the chance to step into the spotlight they deserve – until now. This month, say hello to Director of Professional Services Angie Sheperd. Tell us about your role at ¶¶Òõ̽̽…
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Smarter, Together: What Does Influence Mean to ¶¶Òõ̽̽? (Part 1 of 4)
Influence, at its core, is adapting behavior, products, and processes based on communication, information, and shared understanding. In order to influence and be influenced, you have to have a deep understanding - an empathy - for the audience. That comes from having walked a mile (or 20) in another person’s shoes. ...
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